Privacy policy

Last updated: 01/18/2023

Thank you for your interest in our business and our websites. We take the protection of your personal data and your privacy very seriously. Hereinafter we would like to inform you about the handling of your data. The responsible party is:

igus® GmbH
Spicher Str. 1a
D-51147 Cologne
Phone: +49 2203 9649 0
Fax: +49 2203 9649 222
e-mail: info@igus.de

You can contact our data protection officer using the following contact details:
Mr. Markus Strauss
tacticx Consulting GmbH
Walbecker Straße 53
47608 Geldern
e-mail: de-data-protection@igus.net

When you utilise a service by igus®, such as by using our websites or applying for a position, we will process your personal data.

We process your data strictly confidentially and only for the purpose we stated to you when collecting the data. Our standards for processing your data are the General Data Protection Regulation (GDPR), the Federal Data Protection Act (BDSG) and the other applicable data protection regulations.

1. Provision of our websites

With each visit of our websites, we collect a series of general data and information, including personal data through our systems. The following data is saved within the log files of our websites:

IP-address (possibly in anonymized, shortened form)
Date and time of request (timestamp)
Request details and target address (protocol version, HTTP-method, referer, UserAgent-string)
Name of retrieved file and transferred data size (requested URL including query string, size in byte)
Information on whether retrieval was successful (HTTP Status Code)
Website that the request originates from
Browser type and used app
Operating system and interface
Language and version of browser software

When processing this data, we do not draw any conclusions about your identity. There is neither a personal evaluation nor an evaluation of the data for marketing purposes or profiling.

The legal basis for the processing of the data is Art. 6 para. 1 lit. f GDPR. The processing of the data is technically mandatory in order to provide our websites and to ensure the stability and security of our systems. This is also our legitimate interest. There is no possibility to use our websites without such processing of data, i.e. you do not have the possibility to object.

Your data will be deleted as soon as you leave our websites and the respective session has ended. Your IP address will be deleted at the latest seven days after the end of your visit to our website.

2. Use of cookies

Our website utilizes cookies. Cookies are saved on your device and then transmitted to our website. A cookie contains a characteristic string which enables a clear identification of your web browser upon repeated visit.

We distinguish between mandatory cookies, marketing automation cookies and analysis cookies.

You many configure the handling of cookies yourself. By adjusting your browser settings, you are able to deactivate or restrict the transfer of cookies. Previously saved cookies can be deleted at any time. This can also happen automatically. When deactivating cookies on our website, this may result in you not being able to fully utilize all of our website’s features. Additional information can be found on the website of your respective browser’s provider:

Google Chrome	https://support.google.com/accounts/answer/61416?hl=de
Mozilla Firefox	https://support.mozilla.org/de/kb/cookies-und-website-daten-in-firefox-loschen?redirectlocale=de&redirectslug=cookies-loeschen-daten-von-websites-entfernen
Safari	https://support.apple.com/de-de/guide/safari/sfri11471/mac
Internet Explorer	https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Opera	https://help.opera.com/de/latest/web-preferences/

2.1 Strictly necessary cookies

Strictly necessary cookies / technically necessary cookies are required for the technical operation of our websites. Some of them ensure the technical stability of our website whereas others enable safety relevant functionalities. The usage of certain functions, e.g. our shopping carts and contact forms, is only made possible through the use of these cookies. There is no way to use our websites without such processing of data, i.e. you have no possibility of objection.

We use this kind of cookie to improve the safety and functionality of our website and web applications. Necessary cookies do not include personal data, meaning we don’t collect any IP-addresses or other information, that may be traced back to your person. We utilize the following necessary cookies:

Cookie	Provider	Purpose	Expiration time
__cf_bm	Hubspot	Identifies bot traffic.	1 day
__cfruid	Hubspot	Set by Hubspot due to their rate limiting policy.	Session
__hs_initial_opt_in	Hubspot	Prevents users from seeing the Hubspot cookie banner every time they use strict mode.	Seven days
__hs_opt_out	Hubspot	Controls the Hubspot cookie banner on Hubspot-created pages. While cookies on our websites are controlled solely by the Onetrust banner, this cookie must still be set to allow users to opt-in or opt-out of Hubspot performance cookies.	6 months
RBTX session	igus	General session ID	Two weeks
RBTX-session-sig	igus	See "RBTX session"	Two weeks
lang	igus	Saves the site language	1 year
ppms_privacy_[ID]	Piwik PRO	Saves information in the cookie banner	1 year

Through the use of strictly necessary cookies, we intend to simplify the use of our website to you. Some functions on our website cannot function without these cookies. These cookies require us to be able to identify your browser even when switching sites. Our legitimate interest lies in this purpose.
The legal basis for the processing of your data through strictly necessary cookies is our legitimate interest as of Art. 6 para. 1 lit. f GDPR.

We will not use any data collected through strictly necessary cookies for the creation of user profiles.

2.1.1 Hubspot

Our website utilizes cookies by Hubspot by provider HubSpot, Inc., 25 First Street, Cambridge, MA 02141 USA ("Hubspot"). Hubspot is a CRM- and marketing platform which we use for managing contacts as well as to create newsletters, landing pages and forms on our website. The largest portion of the cookies set by Hubspot is used to analyse website activity with the goal of being able to assign each contact a product interest. Hubspot also sets cookies for security purposes, such as for identifying bot traffic.

The legal basis for processing the data is Art. 6 para. 1 lit. f GDPR for security-related cookies and Art. 6 para. 1 lit. a GDPR for marketing automation cookies.

Right of objection (Art. 21 GDPR)
You have the right of object to the processing of your personal data at any time with effect for the future. To do this, you must block Hubspot in your browser settings (see above). In such a case, you may no longer be able to fully use all the functions of our website.

Right of revocation
You have the right to revoke your consent at any time without stating any reasons with effect for the future.
If you do not agree to the future transmission of your data to Hubspot when using our websites, you have the option of completely deactivating Hubspot. To do this, you must deactivate Hubspot in your browser settings (see above). In this case, you may no longer be able to fully use all the functions of our website.

For more information on data processing by Hubspot and your related rights and setting options to protect your privacy, please refer to Hubspot's data protection information at https://legal.hubspot.com/de/privacy-policy.

You are under no obligation to provide your personal data, neither legally nor contractually. However, you choosing not to provide us with your personal data may inhibit the functionality of our websites.

2.1.2 Piwik PRO Tag Manager

On our websites we use Piwik PRO Tag Manager from the provider Piwik PRO Group, that includes Piwik PRO SA (ul. Św. Antoniego 2/4, 50-073 Wrocław, Poland), Piwik PRO GmbH (Kurfürstendamm 21, 10719 Berlin, Germany) and Piwik PRO LLC (222 Broadway, New York 10038, USA). ("Piwik PRO"). Piwik PRO is used to manage the tags set on our website and the associated cookies.

The legal basis for the processing of data is Art. 6 (1) f GDPR.

Right of objection (Art. 21 GDPR)
You have the right of object to the processing of your personal data at any time with effect for the future. To do this, you must block Piwik PRO in your browser settings (see above). In such a case, you may no longer be able to fully use all the functions of our website.

For more information on data processing by Piwik PRO and your related rights and setting options to protect your privacy, please refer to Piwik PRO's data protection information at https://piwikpro.de/datenschutz/.

You are under no obligation to provide your personal data, neither legally nor contractually. However, you choosing not to provide us with your personal data may inhibit the functionality of our websites.

2.2 Marketing automation cookies

Marketing automation cookies, similar to analytics cookies, collect data about how our websites are used. Unlike analytics cookies, however, these are not used generally, but for the specific allocation of interests of individuals in our marketing automation system, provided that allocation is possible. We set the following marketing automation cookies:

Cookie	Provider	Purpose	Expiration time
__hssc	Hubspot	Tracks sessions. This is used to determine if Hubspot needs to increment the session number and timestamp in the __hstc cookie.	Session
__hssrc	Hubspot	This cookie is set when the session cookie is changed to determine if the user has reset their browser.	Session
__hstc	Hubspot	Main cookie for user tracking. Includes domain, UTK, time of first, last and current visit and session number.	1 year
hubspotutk	Hubspot	Tracks the user’s identity. This is used when forwarding the contents of a form to Hubspot to prevent the creation of duplicate contact profiles.	390 days

The legal basis for the processing of personal data using marketing automation cookies is your consent in accordance with Art. 6 para. 1 lit. a GDPR.

2.3 Analytics cookies

Analytics cookies allow us to count website visits and user sources for the purpose of measuring and improving the performance of our website. They allow us to determine which specific pages are more and less popular than others and help understand the flow of user traffic. Any data collected through these cookies is anonymised. If you disable these cookies, we will be unable to determine when or how you used our website. We use the analytics cookies listed below:

Cookie	Provider	Purpose	Expiration time
_ga	Google	Distinguishes separate users	2 years
_ga_<container-id>	Google	Maintains measurable sessions	2 years
_gali	Google	Tracks, which links are clicked on a page.	30 seconds
_gcl_au	Google	Includes a randomly generated user ID.	90 days
IDE	Google	Includes a randomly generated user ID for user identification.	1 year
rollupga	Google	Assigns users a randomly generated number as a client identificator. This is included in every site request and is used to calculate visitor, session and campaign data for analytics reports.	2 years
rollupga_gid	Google	See "rollupga"	1 day
specificga	Google	See "rollupga"	2 years
specificga_gid	Google	See "rollupga"	1 day
_gaexp	Google (Optimize)	Saves IDs for experiments and sessions for A/B tests.	86 days
mf_[session]	Mouseflow	Identifies browser session.	Session
mf_user	Mouseflow	Identifies returning users.	90 days

The legal basis for the processing of personal data using analysis cookies is your consent in accordance with Art. 6 para. 1 lit. a GDPR.

2.3.1 Google (Analytics & Optimize)

Our website utilizes cookies by Google Analytics by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google").

Google Analytics is an analytics tool that allows as to track user behaviour, such as how much time users are spending on which pages or through which sources they arrived on our website. We use this data in order to improve the user experience, optimize advertising campaigns and identify technical issues with the website.

Google Optimize is a tool for A/B tests. It allows us to display different versions of the same content to different users and then evaluate how the content changes affect user behaviour. This is used to improve the user experience.

The legal basis for the data processing is Art. 6 (1) a GDPR.

Right of Revocation
You have the right to revoke your consent at any time without stating any reasons with effect for the future.
If you do not agree to the future transmission of your data to Google when using our websites, you have the option of completely deactivating Google Analytics & Optimize. To do this, you must deactivate Google Analytics & Optimize in your browser settings (see above). In this case, you may no longer be able to fully use all the functions of our website.

For more information on data processing by Google and your related rights and setting options to protect your privacy, please refer to Google's data protection information at https://policies.google.com/privacy?hl=de. You can find information about your privacy settings athttps://safety.google/privacy/privacy-controls/.

You are under no obligation to provide your personal data, neither legally nor contractually. However, you choosing not to provide us with your personal data may inhibit the functionality of our websites.

2.3.2 Mouseflow

Our website utilizes cookies by Mouseflow by provider Mouseflow ApS, Flaesketorvet 68, 1711 Copenhagen, Denmark ("Mouseflow"). Cookies set by Mouseflow serve the purpose of allowing us track mouse/scroll movement and clicks on our website. We use this data to optimize our user experience.

The legal basis for the data processing is Art. 6 (1) a GDPR.

Right of Revocation
You have the right to revoke your consent at any time without stating any reasons with effect for the future.
If you do not agree to the future transmission of your data to Mouseflow when using our websites, you have the option of completely deactivating Hubspot. To do this, you must deactivate Hubspot in your browser settings (see above). In this case, you may no longer be able to fully use all the functions of our website.

Further information on data processing by Mouseflow and your rights in this regard and setting options for protecting your privacy can be found in Mouseflow's data protection information at https://mouseflow.com/privacy/.

You are under no obligation to provide your personal data, neither legally nor contractually. However, you choosing not to provide us with your personal data may inhibit the functionality of our websites.

3. Integration of other services
3. 1 Algolia

Our websites use Algolia from the provider Algolia, Inc., 301 Howard Str., Suite 300 SF, CA 94105, USA (https://www.algolia.com/) for our internal search function.

The legal basis for the processing of data is Art. 6 para. 1 lit. f GDPR.

For more information, see the privacy policy at https://www.algolia.com/policies/privacy.
You are not obliged to provide your personal data. The provision is not required by law or contract, nor is it necessary for the conclusion of a contract. However, you choosing not to provide us with your personal data may inhibit the functionality of our websites.

3.2 Calendly

Our websites use Calendly from the provider Calendly, LLC (calendly.com) to make appointments with relevant contacts. For this purpose, Calendly processes the personal data you provide.

The legal basis for the processing of data is Art. 6 para. 1 lit. f GDPR.

For more information, see the privacy policy at https://calendly.com/privacy.
You are not obliged to provide your personal data. The provision is not required by law or contract, nor is it necessary for the conclusion of a contract. However, you choosing not to provide us with your personal data may inhibit the functionality of our websites.

4. Contact

You have multiple options for contacting us.

4.1 General contact
4.1.1 Scope of data processing
We have provided various options on our website for you to contact us (e-mail, post, phone). In this case, we store your personal data transmitted to us while establishing contact (e.g. e-mail address, address data, telephone number, or other personal data resulting from the content).

4.1.2 Legal basis
If your contact relates to a contract or is a pre-contractual contact, Art. 6 para. 1 lit. b GDPR is the legal basis. In all other cases, the legal basis for processing your data is Art. 6 para. 1 lit. f GDPR. It is our legitimate interest to process your contact requests.

4.1.3 Purpose of data processing
The purpose of data processing is to process your contact request. The data will only be processed for this purpose. In this context, your data will not be passed on to third parties.

4.1.4 Duration of storage of your personal data
After the contact request has been fully processed, we will restrict your data for further processing. Your data will be deleted after the retention periods under tax and commercial law have expired. According to Section 147, Paragraph 1 of the German Fiscal Code (AO), these are 10 years for accounting documents and 6 years for business documents according to Section 257, Paragraph 1 of the German Commercial Code (HGB).

You are not obliged to provide your personal data. The provision is not required by law or contract, nor is it necessary for the conclusion of a contract. However, failure to provide it could result in you not being able to use our contact form or not being able to use it to its full extent, or being unable to contact us.

5. Newsletter

On our websites we provide the option to subscribe to our free newsletter.

5.1 Scope of data processing
When subscribing to our newsletter, we process the following data:

Company name (optional)
First Name (optional)
Last Name (optional)
Salutation (optional)
E-mail Address
Postcode
Country
IP-Address of used Device
Date and Time of Request

We collect your consent for the processing of your data as part of the sign-up process. We secure the sign-up through a so-called double opt-in process. We do this to ensure that the e-mail address provided really belongs to you. After entering the required information (name and e-mail address), you will receive an automated e-mail with an activation link. You must confirm this link to subscribe to our newsletter.
Our promotional e-mails use tracking pixels. These are miniature graphics that are embedded in e-mails sent via HTML-format. They allow us to do statistical logfile analysis, as we can tell how many users opened each e-mail by how many users loaded the tracking pixel. We use this information to optimize our marketing campaigns.

5.2 Legal Basis
The legal basis for the processing of your personal data is Art. 6 para. 1 lit. a GDPR.

Right of revocation
You have the right to revoke your consent at any time without reasoning with effect for the future. You can unsubscribe from the newsletter at any time through the link provided at the end of each e-mail.

5.3 Purpose of data processing
The purpose of data processing is to subscribe to the newsletter. The data will only be processed for this purpose. We pass on your data to our service provider Hubspot to the extent permitted by law. Further information can be found in the data protection information at https://legal.hubspot.com/de/privacy-policy.

5.4 Duration of Storage of Your Personal Data
We store your personal data for the duration of your respective subscription to our newsletter.
You are not obliged to provide your personal data. The provision is not required by law or contract, nor is it necessary for the conclusion of a contract. However, if you do not provide us with the data mentioned, you will not be able to subscribe to our newsletter.

6. Providing of Product Information

6.1 E-mail marketing in relation to our newsletter and document downloads

6.1.1 Scope of data processing
When subscribing to our newsletter or providing your personal data to download documents (this is optional, downloading documents is possible without providing any personal data), we process the personal data provided by you to periodically send you information on products, news, fairs and events via e-mail.
Our promotional emails use tracking pixels. These are miniature graphics that are embedded in e-mails sent via HTML format. They allow us to do statistical log file analysis, as we can tell how many users opened each e-mail by how many users loaded the tracking pixel. We use this information to optimize our online marketing campaigns.

6.1.2 Legal basis
The legal basis for the processing of your personal data is Art. 6 para. 1 lit. a GDPR.

Right of revocation
You have the right to revoke your consent at any time without giving reasons with effect for the future, for example by clicking on the link contained in every e-mail to end your subscription or by sending a message to de-data-protection@igus.net.

6.1.3 Purpose of data processing
The purpose of data processing is to carry out marketing measures. We pass on your data to our service provider Hubspot to the extent permitted by law. Further information can be found in the data protection information at https://legal.hubspot.com/de/privacy-policy.

6.1.4 Duration of storage of your personal data
We store your personal data until further notice. After you have exercised your revocation, we will delete your personal data unless you have expressly consented to further use or we reserve the right to further data processing, which is permitted by law and about which we will inform you in this declaration.

You are not obliged to provide your personal data. The provision is not required by law or contract, nor is it necessary for the conclusion of a contract. However, if you do not provide us with the specified data, it is not possible to send product information by e-mail.

6.2 E-mail marketing in relation to the sale of products

6.2.1 Scope of data processing
If we received your personal data (first/last name, e-mail-address) as part of the sale of our products and you do not object to this, we reserve the right to regularly send you information on similar products by e-mail as per Section 7 para. 3 UWG.
Our promotional e-mails contain so-called tracking pixels. They are miniature graphics embedded in emails sent in HTML format to enable log file recording and statistical log file analysis. Based on the embedded tracking pixel, we can see if and when you opened our promotional e-mail and which links in the e-mail you called up. We hereby aim to optimize our online marketing campaigns.

6.2.2 Legal basis
The legal basis for the processing of your personal data is Art. 6 para. 1 lit. f GDPR. We have an overriding legitimate interest in advertising to our customers.

Right of objection (Art. 21 GDPR)
You have the right of object to the processing of your personal data at any time with effect for the future, for example via de-data-protection@igus.netor via the objection link contained in every promotional e-mail.
We will cease all processing of your personal data unless we either can demonstrate compelling legitimate grounds for our processing that override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims.

6.2.3 Purpose of data processing
The purpose of data processing is to carry out marketing measures. We pass on your data to our service provider Hubspot to the extent permitted by law. Further information can be found in the data protection information at https://legal.hubspot.com/de/privacy-policy.
We will continue to pass on your data to our service provider Salesforce to the extent permitted by law. More information can be found in the data protection information at https://www.salesforce.com/de/campaign/gdpr/.

6.2.4 Duration of storage of your personal data
We store your personal data until further notice. After you have exercised your revocation, we will delete your personal data unless you have expressly consented to further use or we reserve the right to further data processing, which is permitted by law and about which we will inform you in this declaration.

You are not obliged to provide your personal data. The provision is not required by law or contract, nor is it necessary for the conclusion of a contract. However, if you do not provide us with the specified data, it is not possible to send product information by e-mail.

7. User Surveys

We conduct user surveys on our websites. These surveys can be initiated through or feedback form or as a reaction to various user behavior such as canceling the order process. Should you choose to fill out the feedback form, the following data may be transferred to us (as entered by you):

Company name (optional)
Salutation (optional)
First Name (optional)
Last Name (optional)
Address (street, house number, postal code, city, country) (optional)
E-mail Address (optional)
Phone Number (optional)
Any information entered into the survey
IP-Address of used Device
Date and Time of Request

Depending on the context of each form we may in certain cases deem some of the data listed as optional above as required if we consider it necessary for later communication.

The legal basis for processing the data provided as part of the survey is Art. 6 para. 1 lit. a GDPR. The legal basis for the processing of the data processed as part of the embedding of the surveys on our websites is Art. 6 para. 1 f GDPR.

The data will only be used to evaluate the survey and for any subsequent communication. In this context, the data is passed on to our subcontractor Survicate.
Survicate, Przyrynek 14, 00-219 Warszawa, Poland is a service for placing and evaluating surveys. The purpose of using Survicate is to collect feedback from users of our website in order to improve it. Further information on data processing by Survicate can be found at https://help.survicate.com/en/articles/3943207-terms-of-service-privacy-policy-gdpr-and-dpa.
We reserve the right to establish a matching with our customer database in Hubspot based on the personal data provided in the survey. By assigning your contact request to a customer profile, we aim to be able to answer your contact requests even better.

Right of revocation
You have the right to revoke your consent at any time without giving reasons with effect for the future by sending a message tode-data-protection@igus.net.

We delete the results of each survey as soon as we stop using the results of that survey.

8. Data processing when using our online shop
8.1 Requesting quotes
8.1.1 Scope of data processing
On our website we offer you the opportunity to request offers in our online shop. In order to be able to process these enquiries, we process the personal data you provide (including name, address, e-mail address). We use the data for processing and, if necessary, for communication with you.

8.1.2 Legal basis
The data processing in connection with the request process takes place on the basis of Art. 6 para. 1 lit. b GDPR, i.e. the processing of your data is necessary for the transaction.

8.1.3 Purpose of data processing
The purpose of data processing is the execution of purchase contracts made through our online shop as well as customer support services. In addition, we also use your personal data to assert rights arising from contracts concluded or initiated with you.

As part of this process, your data will also be passed on to our service provider HubSpot, Inc, 25 First Street, Cambridge, MA 02141 USA.

8.1.4 Duration of storage of your personal data
We process your data for the duration of our contractual relationship. This also includes the initiation of a contract (pre-contractual legal relationship). Your data will be deleted after expiry of the retention periods under tax and commercial law. These are 10 years for accounting documents in accordance with Section 147 para. 1 of the German Fiscal Code (AO) and 6 years for business documents in accordance with Section 257 para. 1 of the German Commercial Code (HGB)
The provision of your personal data is necessary for the conclusion of the contract.

9. Social Media

We operate online presences on social networks and platforms (social media sites). On our social media presences, we regularly publish and share contents, offers and product recommendations.

9.1 Scope of the Processing
With every interaction on our social media presences, your personal data is automatically collected and stored by the operators of the respective social network for market research and advertising purposes. It cannot be ruled out that the collected data may also be processed outside the European Union. Among other things, this may make it more difficult to enforce the rights of the data subject. So-called usage profiles are created from the collected data using pseudonyms. These can be used, e.g., to place advertisements within and outside the social networks that presumably correspond to your interests. For these purposes, cookies or similar technologies that record your usage behaviour are stored on your terminal device.

We generally collect all communications, content and other information you share with us when you visit our social media sites, such as when you post something on one of our social media sites or send us private messages. If you have an account with the relevant social network, we may also see your public information, such as your username, information in your public profile and content you share with a public audience.

The type, scope and purposes of the processing of your personal data in social networks are primarily determined by the operators of the social networks. For further information on data processing by the respective provider as well as your rights in this regard and setting options for protecting your privacy, please refer to the data protection information of the respective provider:

Facebook (Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland) https://www.facebook.com/about/privacy/
Instagram (Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA) http://instagram.com/about/legal/privacy/
Twitter (Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA) https://twitter.com/de/privacy
LinkedIn (LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA) https://www.linkedin.com/legal/privacy-policy
Xing (XING AG, Dammtorstraße 29-32, 20354 Hamburg) https://privacy.xing.com/de/datenschutzerklaerung
Pinterest (Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland) https://policy.pinterest.com/en/privacy-policy
Tik Tok (TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland) https://www.tiktok.com/legal/privacy-policy-eea?lang=de

9.2 Usage analysis (Page Insights)
We operate a Facebook fan page ("Fanpage"). In this context, Facebook provides us with so-called "Page Insights". With each of your interactions with fan pages, Facebook records your usage behaviour by means of cookies and similar technologies. These are anonymised statistics that can give us information about the interaction with our posts or other content. An assignment to your person is not possible. We do not have access to the personal data used by Facebook to create Page Insights ("Page Insights Data"). The selection and processing of Page Insights data is carried out exclusively by Facebook.

With the help of Page Insights, we gain knowledge about how you use our fan pages, what interests you have in our fan pages and which topics and content are particularly popular. This enables us to optimize our fan page activities, for example by better responding to the interests and usage habits of our audience when planning and selecting our content.

We and Facebook are jointly responsible for the processing of your data in connection with Page Insights. For this purpose, we and Facebook have entered into an agreement specifying which company fulfils which data protection obligations under the GDPR with respect to the processing of Page Insights data.

You can view the agreement with Facebook here: https://www.facebook.com/legal/terms/page_controller_addendum
A compilation of the essential contents of this agreement (including a list of Page Insights data) can be found here: https://www.facebook.com/legal/terms/information_about_page_insights_data

9.3 Legal basis for the processing
If you are asked by the respective social network operator for consent to data processing, the legal basis for data processing is Art. 6 para. 1 lit. a GDPR. Otherwise, the legal basis is Art. 6 para. 1 lit. f GDPR. We have an overriding legitimate interest in an optimized presentation of our offers and effective communication with our customers and interested parties.

Right of revocation
You have the right to revoke your consent at any time without reasoning with effect for the future.
If you do not agree with the future transmission of your data in the context of the use of our social media sites, you have the option to object to the data processing through the following links depending on the social network provider:

Facebook: https://www.facebook.com/settings?tab=ads
Instagram: http://instagram.com/about/legal/privacy/
Twitter: https://twitter.com/personalization
Xing: https://privacy.xing.com/de/datenschutzerklaerung/welche-rechte-koennen-sie-geltend-machen/widerspruchsrecht
LinkedIn: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out

Revoking your consent may limit the functionalities of our websites or the affected social network.

Right of objection (Art. 21 GDPR)
You have the right to object to the processing of your personal data at any time without stating any reasons with effect for the future. You can do so by sending an e-mail to de-data-protection@igus.net.
We will cease all processing of your personal data unless we either can demonstrate compelling legitimate grounds for our processing that override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims.
For the processing of your Page Insights data together with Facebook, we have agreed with Facebook that Facebook is primarily responsible for providing you with information about the processing of your Page Insights data and enabling you to exercise your data protection rights under the GDPR (e.g. right of objection). For more information on your data protection rights in relation to Page Insights and how you can exercise them directly with Facebook, please click here: https://www.facebook.com/legal/terms/information_about_page_insights_data

You can also exercise your rights with respect to processing activities concerning our shared responsibility with Facebook by contacting us, e.g. by sending an e-mail to de-data-protection@igus.net. In this case, we will forward your request to Facebook without delay.

9.4 Purpose of data processing
With our online presence, we aim for effective communication with our customers and interested parties as well as an optimized presentation of our offers.

You are not obliged to provide your personal data. The provision is not required by law or contract, nor is it necessary for the conclusion of a contract. However, you choosing not to provide us with your personal data may inhibit the functionality of our websites.

10. Rights of the data subject

If we process your personal data, you are a data subject according to art. 4 No. 1 GDPR with the following rights towards us:

Right to information (Art. 15 GDPR)
Right to rectification (Art. 16 GDPR)
Right to deletion (Art. 17 GDPR)
Right to restriction of processing (Art. 18 GDPR)
Right to consultation (Art. 19 GDPR)
Right to data portability (Art. 20 GDPR)
Right to objection (Art. 21 GDPR)
Right to lodge a complaint with a supervisory authority (Art. 77 GDPR)
Right to revocation of your declaration of consent under data protection law (Art. 7 para. 3 GDPR)
You have the right to revoke your consent to us at any time, e.g. by sending an e-mail to de-data-protection@igus.net. The revocation of consent shall not affect the lawfulness of the data processing carried out on the basis of the consent until revocation.

Right of objection (Art. 21 GDPR)
You have the right to object to the processing of your personal data based on Art. 6 para. 1 lit. e or f at any time with effect for the future. This also applies to any profiling conducted based on these provisions.
We will cease all processing of your personal data unless we either can demonstrate compelling legitimate grounds for our processing that override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims.

If you wish to exercise a right, please contact our data protection officer at de-data-protection@igus.net.

We would like to point out that in certain cases we may request additional information from you in order to establish your identity. When exercising the right to information, we can, e.g., ensure that information is not released to unauthorised persons.

We do not conduct any automated decision-making on our websites.

11. Safety

We use technical and organizational security measures to protect your personal data against coincidental or intentional manipulation, loss, destruction or access through unauthorized persons. We are continuously improving our security measures according to the state of the arts.

12. Responsibility for external content

Our websites contain links to websites of external parties. We have no influence on and do not control if these parties comply with the applicable data protection regulations. If you believe that linked external sites violate applicable law or host otherwise inappropriate content, please let us know. We will review your notice and remove the external link if necessary. We are not responsible for the content and availability of the linked external websites.

13. Validity of this privacy policy

Through continued development of our websites it may become necessary to adjust the privacy policy. We reserve the right to make changes to this privacy policy at any time with effect for the future. The version available at the time of your visit to the website is applicable.

Laboratory automation

Key facts

Additional Information and Downloads

Workshop: Robot Programming